Frequently Asked Questions

Frequently Asked Questions

Need more information or have specific questions? Don't hesitate to reach out! You can contact us through our website chat feature or send an email to support@psychotherapy.com. We're here to support you every step of the way in improving your mental health and achieving your fullest potential!

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Do you direct bill to insurance companies? 

Yes, to most major insurance companies. You can add your insurance company to your file and we will bill them directly. 

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What do I do if I need to cancel my session?

If you need to cancel your session you can call the clinic at 709-745-1908 to let someone know. 

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What is your cancellation policy?

24 hours advance notice for any cancellation or changes to your appointment. Clients who provide less han 24 hours notice will be charged a cancellation fee. A No Show fee is the full cost of the session. 

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Can I bring a drink/snack to session?

Yes! We even have a Keurig on site so clients can make themselves a tea or coffee. I highly encourage that you treat your session like a date with yourself.

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Do you do virtual sessions? 

Yes! You can book a virtual session through the booking page, here. If you need to change your in-person appointment to a virtual session contact the clinic or your therapist and that can be done for you.

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What provinces can you practice in? 

I am able to provide therapy in Newfoundland and Labrador, British Columbia, Saskatchewan, Manitoba, Nunavut and the North West Territories (unregulated provinces). As well as Ontario (regulated by the CRPO). Please note that any session outside of Newfoundland will be done virtually. 

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Can I book an appointment for a family member?

If the client is under the age of 18 and you are their caretaker, yes you can book an appointment. If the client is over the age of 18 they are a legal adult and will need to consent to having the appointment booked in their name. This can be done verbally in-person or over the phone.

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What are the limits of confidentiality?

Everything you say to me in session will be kept confidential with the exception of three (3) instances. 1) You disclose you intend to harm yourself or somebody else, I will need to contact the appropriate authorities. 2) I am subpoenaed by the court. 3) If you disclose when there is reasonable and foreseeable danger to a third party or vulnerable person (ie. children & anyone with diminished capacity), I will need to contact the appropriate authorities. If you have further questions about this please connect with me. 

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What is EMDR?
EMDR stands for Eye Movement Desensitization and Reprocessing. It's a unique, interactive psychotherapy approach used to reduce distress associated with traumatic memories. It helps organize and process traumatic experiences so they no longer control your reactions. Isn't that something you'd want? 

 

How does Cognitive Behavioral Therapy (CBT) work?
CBT helps you understand how your thoughts, feelings, and behaviors are connected. With CBT, we'll explore your patterns of thinking, challenge any unhelpful beliefs, and work towards changing behaviors that may be holding you back. We're in this together!  Cognitive Behavioral Therapy (CBT) is like having a conversation with your thoughts. It's all about understanding the way your thoughts, feelings, and behaviors are connected. With CBT, we work together to help you challenge negative thought patterns and replace them with more positive, constructive ones. Think of it as spring cleaning for your mind. 

 

What is EMDR and how does it help?
EMDR, or Eye Movement Desensitization and Reprocessing, is a unique therapy approach that helps individuals process and move past traumatic experiences. Imagine you're watching a scary movie, but you can control the remote. With EMDR, we're essentially doing the same thing, but with your memories. We're helping you take control, so you can heal and grow. 

 

How can mindfulness help me manage stress and anxiety?
Mindfulness is about being present in the moment, not worrying about the past or the future. By practicing mindfulness, you can develop a calmer, more focused mind, helping you to better manage stress and anxiety.

 

How can I get in touch for support?
We're here for you whenever you need us. You can drop us an email at osmiththerapy@gmail.com or give us a call at 709-745-1908. Remember, reaching out is the first step towards a healthier, happier you. You're not alone in this. We're here to help.

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Remember, it's okay to ask for help. It's okay to want to grow. It's okay to want to feel better. You're taking the first step, and that's something to be proud of.

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